We connect you with local, vetted emergency home-service engineers in minutes – reducing travel time, cutting emissions and keeping costs low.
Our hourly rates are more than 50% lower than other leading London service providers — with faster response times and consistently higher service standards.
Book online in minutes, track your engineer in real time, see clear pricing before you confirm, and stay fully in control.
Choose a trade and we’ll match you with a nearby, qualified professional.
Boiler breakdowns, heating faults, hot-water issues, radiator repairs, gas safety checks.
Leaks, burst pipes, blocked toilets, taps, cylinders and urgent plumbing issues.
Power faults, tripping circuits, lighting problems and emergency electrical repairs.
Locked out, damaged locks, or doors that won’t secure – rapid emergency entry and replacements.
Gas safety records, EICRs and compliance checks for landlords and agents.
Small repairs and general fix-ups around the home.
Emergency leaks, temporary make-safe and urgent roof repairs.
Traditional London home-service companies are expensive, slow to respond and weighed down with unnecessary overheads. instafix removes the friction.
Clients already trusting our engineers with urgent maintenance.
Projects across landlords, residential blocks and commercial properties.
Every “instafixer” has at least five years’ experience plus the correct trade certifications.
We track engineers in real time and assign jobs to the closest suitable person.
We cut wasted travel and reduce admin overheads so engineers can focus on the work — giving you better workmanship and faster resolutions, at over 50% less per hour.
Our model gives you a better engineer, faster, at a lower cost.
| Services (Typical hourly) | instafix | London competitors |
|---|---|---|
| Plumbing Repair | £70 | £115 – £150+ |
| Gas & Heating Repair | £70 | £115 – £150+ |
| Electrical Repair | £70 | £115 – £125+ |
| Boiler Service & Gas Safety Certificate | £70 | £200 – £240+ |
| Rates based on published pricing from well-known London service companies (checked February 2026) | ||
Once you’ve joined instafix, here’s what to expect.
Choose the trade, confirm your location and describe the problem.
Review clear rates and click “Book”. We notify you as soon as an engineer accepts.
Track their live location, approve quotes, see photos and pay securely.
Got questions about instafix? Dive into the details about our service, our unique advantages, and how we ensure faster and cheaper solutions for your home service needs.
A platform that matches reactive jobs with the nearest available tradesperson using live location data.
Listing sites advertise trades.
Traditional firms send whoever is free.
instafix assigns your job to someone closer, faster and better qualified.
Engineers travel less and work more efficiently.
We remove expensive overheads built into most London call-out rates.
The result: over 50% lower hourly rates with better quality and faster service.
Yes — everything is managed in the app or web portal.
Yes — shorter travel distances mean lower emissions and far less wasted fuel.
Reduce claim costs and simplify emergency call-outs.
Fast, reliable maintenance that keeps tenants happy.
Use instafix to handle peak demand without adding full-time staff.
Let tenants book directly while your team keeps full oversight.
Book trusted local tradespeople with transparent pricing.
Our stats show that typical emergency home service engineers spend 41 minutes on average traveling between jobs. Sometimes with as many as 8 jobs in a working day. By comparison UBER Drivers get to 90% of their customers within 10 minutes.
Van emissions in the UK have increased 40% since 1990 and thus by reducing travel time between jobs and keeping vans off the road we anticipate saving millions of KG of CO2 emissions annually by year five.
Outdated traditional home service providers work unproductively. This adds to the cost price of the service and reduces the earnings of the tradespeople. And traveling adds direct cost to the supplier of the service in the form of fuel and van depreciation costs. Productivity levels in the construction industry remain below the UK average and are flat. We aim to change that.
instafix’s social outputs include travelling to jobs faster, which benefits our customers by reducing the stress commonly associated with emergency jobs. Tradespeople and the wider community experience a reduction in noise pollution and the driver stress associated with congestion on urban roads networks. Our tradespeople also benefit from an increase in the mental satisfaction and economic growth that shorter travel times provide.
As an example, the latest figures produced by the UK Gas Safe Register show that 50% of current engineers are over the age of 55. More worrying still is the fact that only 6% of the register is made up of qualified engineers under the age of 35.
At a time where the UK has a skills shortage and demand for highly skilled tradespeople is rising it makes sense to get trades people off the road and on site being productive. instafix’s innovative approach to connecting customers with tradespeople who are genuinely local when there needed helps with skills shortages by drastically increasing the productivity of the skilled engineers we have available.
We are available 24/7 in:
Need a plumber, electrician or handyman? instafix connects you with trusted London engineers in minutes. Book, track and manage jobs directly from your phone.
Traditional home-service companies waste huge amounts of time sending engineers long distances between jobs, which pushes prices up and slows everything down. instafix matches you with nearby tradespeople and automates the admin that usually sits behind the scenes — resulting in faster attendance, higher quality work and prices more than 40% lower than other leading London providers.
Larger Home service suppliers generally offer a reactive service however they do so unproductively. This costs both the client and tradesperson time and money. These companies either have more self-employed or zero-hour contract staff on hand than they really need at any one time, or they stretch their supply with excessive hours of work, or they reduce their coverage area, or increase rates to limit demand in order to provide a reactive service to the customer. Following an operating model TAXI rank style process with tradespeople sat in vans on the side of the road waiting for their work or worse needing to drive back to base to wait for the next job compounded by administration staff without the full picture and faced with lots of moving targets scheduling engineers inefficiently. The challenges of running a business like this result in higher charges to customers and unsecure working agreements with their field service trades, made worse with those agreements making it very difficult for bonafide contractors to offer their services to other companies or customers.
As such tradespeople often have little control over their work, they can be stuck working for a single company, waiting for the next job and driving long distances between work with little job security, often working long unsociable hours.
The company has to charge customers high fees to recompense unproductive tradespeople in a job with little job satisfaction aside from earnings. They still manage work the traditional way and although all utilize software, they do so to support traditional back-office staff and process as opposed to instead replacing those inefficient low skilled staff and processes.
SMEs of which there are many tend to offer a more localized coverage area and struggle to scale their business while maintaining quality and service levels. With less scale they are constantly struggling to manage supply with demand. To cope they stretch limited resources leading to inefficiencies such as travel time between jobs or offer a less reactive service. Back of office administration staff are a burden costing the company circa 25% of turnover.
3rd Party review platforms such as checkAtrade or which? trusted trader purport to link customers with local tradespeople whereas in reality they link customers with local tradespeople’s registered address not where they actually are when needed. Leaving customers calling round lots of SMEs trying to find a company who has a tradesperson they can arrange at short notice..
Our solution is a platform that seamlessly manages the life cycle of a job from quoting to billing without the need for back-office staff, presenting the professional qualifications & reviews of tradespeople who are local when needed.
By reducing out engineers travel time between jobs to minutes, we increase their output substantially, reduce their travel costs & emissions. Cutting out the back of office staff, reduces overheads traditional 25% of turnover. As a result, our customers are attended to faster, and our systems deliver a higher quality more reliable service for 25% less than our competitors.
